CES IT Wiki - User contributions [en]

Old website

2020-09-02T14:57:09Z

Peterstevens: Peterstevens moved page Old website to Rodeo Three: Update name to fit Rodeo N convention

#REDIRECT [[Rodeo Three]]

Rodeo Three

2020-09-02T14:57:09Z

Peterstevens: Peterstevens moved page Old website to Rodeo Three: Update name to fit Rodeo N convention

'''Rodeo Three''' is the public CES website created by [[Amir Mikhak]] before being replaced by the [[Website | current website]] on July 13, 2016. It was built on a homebrew CMS developed by Mikhak. Its database was accessible to the Filemaker server via ODBC. This allowed the two systems to synchronize information for public display while keeping Filemaker as the first source of data, especially confidential information that is not publicly available.

The production and development environments for the website were hosted on virtual servers in the 60 Oxford Street data center until the [[60Ox decommissioning project]].

Rodeo Three

2020-09-02T14:56:56Z

Peterstevens: Update name to fit Rodeo N convention

Rodeo One

2020-09-02T14:56:11Z

Peterstevens: Created page with short blurb.

'''Rodeo One''' is the first known CES website. It was replaced by [[Rodeo Two]].

Rodeo Two

2020-09-02T14:55:36Z

Peterstevens: Updated name

'''Rodeo Two''' is the public CES website that was replaced by the [[old website]] on September 5, 2012. Its URL is https://sites.fas.harvard.edu/~ces/. As of August 2018, it is still public and discoverable in Google search results.

Old old website

2020-09-02T14:55:21Z

Peterstevens: Peterstevens moved page Old old website to Rodeo Two: Move to fit Rodeo N convention

#REDIRECT [[Rodeo Two]]

Rodeo Two

2020-09-02T14:55:21Z

Peterstevens: Peterstevens moved page Old old website to Rodeo Two: Move to fit Rodeo N convention

The '''old old website''' is the public CES website that was replaced by the [[old website]] on September 5, 2012. Its URL is https://sites.fas.harvard.edu/~ces/. As of August 2018, it is still public and discoverable in Google search results.

Rodeo five

2020-09-02T14:52:24Z

Peterstevens: Fixed name

'''Rodeo Five''' is a project started in February 2019 to replace the CES website. [[Peter Stevens]] spent the spring semester and part of the summer completing an SRS. The project was expected to begin before May. It has faced several delays, partly caused by the [[Alumni research project]]. [[Rob Ditzion]] helped coordinate the contract template and riders. [[Erika Sheldon]] provided the documents, which were choose-your-own-adventure legal forms. Stevens edited the forms to suit CES's needs.

Rodeo two

2020-09-02T14:51:48Z

Peterstevens: Peterstevens moved page Rodeo two to Rodeo five: Updated name to include all past websites

#REDIRECT [[Rodeo five]]

Rodeo five

2020-09-02T14:51:48Z

Peterstevens: Peterstevens moved page Rodeo two to Rodeo five: Updated name to include all past websites

'''Rodeo two''' is a project started in February 2019 to replace the CES website. [[Peter Stevens]] spent the spring semester and part of the summer completing an SRS. The project was expected to begin before May. It has faced several delays, partly caused by the [[Alumni research project]]. [[Rob Ditzion]] helped coordinate the contract template and riders. [[Erika Sheldon]] provided the documents, which were choose-your-own-adventure legal forms. Stevens edited the forms to suit CES's needs.

IT Wiki

2020-09-02T14:50:24Z

Peterstevens: Added troubleshooting for MySQL daemon exiting.

{| class="infobox" style="float:right; border:1px solid #BBB;margin:.46em 0 0 .2em;font-size:86%;background-color:#f8f9fa"
|-
| colspan="2" style="font-size:125%;text-align:center;" |'''IT Wiki'''
|-
|'''IP address'''||192.241.158.155
|-
|'''Domain name'''||ces-wiki.fas.harvard.edu
|-
|'''Droplet name '''||ces-wiki-prod
|-
|'''Operating system'''||Ubuntu 16.04.4 x64
|-
|'''Host'''||DigitalOcean
|-
|'''Region'''||NYC1
|-
|'''Creation Date'''||June 8, 2018
|}
'''IT wiki''' is an Ubuntu-based Digital Ocean droplet. It hosts the CES IT wiki, which is powered by MediaWiki. It has weekly backups provided by Digital Ocean. SSL certificates are provided by Let's Encrypt.

==Configuration==

===VisualEditor installation===
VisualEditor is a MediaWiki extension written in PHP. It is located in <code>/var/www/html/extensions</code>. MediaWiki's configuration file is <code>/var/www/html/LocalSettings.php</code>. MediaWiki has been configured to load VisualEditor, and to access the Parsoid via http://localhost:8000. VisualEditor is not loaded by default for each user. They must elect to edit with Visual Editor.

It requires Parsoid, a Node.js package. Node.js runs independently of Apache. The VisualEditor uses an API via HTTP on port 8000 to interact with Parsoid. This traffic is not encrypted because it does not leave the host. Parsoid's configuration file is located at <code>/usr/local/lib/node_modules/parsoid/config.yaml</code>. It is copied from the default packaged configuration at config-example.yaml.

The CES wiki API is not at the default address, https://ces-wiki.fas.harvard.edu/w/api.php. The Parsoid configuration has been updated to reflect the correct address, [[Api.php|https://ces-wiki.fas.harvard.edu/api.php]]. Because the wiki is private, Parsoid cannot access the wiki API without a password. Permissions have been updated to be public for the localhost and private for the rest of the world. It does not test for the literal "localhost" but rather the server's IP address, 192.241.158.155.

MediaWiki was updated to 1.33 because VisualEditor was not compatible with 1.30.

To start Parsoid, navigate to <code>/usr/local/lib/node_modules/parsoid</code>, and run <code>npm start</code>. This process will end as soon as the terminal is closed, causing VisualEditor to fail to load.

===PM2===
To run Parsoid as a daemon, the Node.js package pm2 was installed. To start Parsoid as a service, run the following:

<code>pm2 start /usr/local/lib/node_modules/parsoid/bin/server.js</code>

===Backing up the databases===
The databases can be backed up using the following command:

<code>mysqldump --all-databases > ~/Backups/$(date +%F)_wiki_db_backup.sql</code>

Backups are stored in <code>/home/peterstevens/Backups</code>. Old backups do not clear out. Additionally, DigitalOcean backs up the entire server image once a week.

===Updating MediaWiki===
Always back up the database and the image assets before updating. MediaWiki can be updated by creating new directory <code>/var/www/html_upgrade</code> and unzipping the latest copy of MediaWiki there. Then, copy the following files and directories from <code>/var/www/html</code>:

*<code>LocalSettings.php</code>
*<code>images</code>
*<code>skins</code>
*<code>resources/assets/Blocks_RGB_160.png</code>
*<code>resources/assets/favicon-16x16.png</code>

Set <code>html_upgrade</code> permissions to 755. Rename <code>html</code> to <code>html_old</code>, and rename <code>html_upgrade</code> to <code>html</code>. At this point, requests to the server will likely fail, because the database schema has not been updated. Change directory to <code>/var/www/html/maintenance</code>, and run the following command:

<code>php update.php</code>

If the schema hasn't been changed, a rollback is as simple as renaming <code>html</code> back to <code>html_upgrade</code>, and <code>html_old</code> back to <code>html</code>. If the schema has changed, the database will need to be blown up and recreated using the latest backup.

===Job runner===
There is a bash script at <code>/usr/local/bin/mwjobrunner</code> which runs MediaWiki maintenance scripts every ten seconds. It is based on this webpage: https://www.mediawiki.org/wiki/Manual:Job_queue#Simple_service_to_run_jobs. There is no service to run it at startup.

===Cron jobs===
The database is backed up once a day at midnight. Let's Encrypt renews its certificate every three months.

===Restarting===
If you restart the server, the necessary daemons may not run at startup. Apache, MySQL, and Parsoid may need to be started manually.

===Mail===
In order for MediaWiki to send mail, [[Peter Stevens]] installed PEAR, Mail, and Net_SMTP. It is currently configured to send from peterstevens@fas.harvard.edu. This will be updated with a new address. The configurations for the SMTP server are located in <code>/var/www/html/LocalSettings.php</code>. Mail and Net_SMTP are PHP packages located in <code>/usr/share/php/</code>.

==Logs==

*<code>/var/log/apache2</code>
*<code>/var/log/php7</code>
*<code>/var/log/mysql</code>

==Installed software==

===Binaries===

*Apache 2.4.18
*MariaDB 10.0.34
*PHP 7.0.30-0
*ImageMagick 7.0.8-8 Q16 x86_64 2018-07-26
*Node.js 10.16.3
*PEAR 1.10.1

===Web applications and extensions===

*MediaWiki 1.33.0
*VisualEditor 1.33

===PEAR packages===

*Archive_Tar 1.4.0
*Console_Getopt 1.4.1
*Mail 1.4.1
*Net_SMTP 1.8.1
*Net_Socket 1.2.2
*PEAR 1.10.1
*PEAR_Manpages 1.10.0
*Structures_Graph 1.1.1
*XML_Util 1.3.0

===Node packages===

*pm2 3.5.1
*Parsoid 0.10.0

===Apache modules===

*core_module (static)
*so_module (static)
*watchdog_module (static)
*http_module (static)
*log_config_module (static)
*logio_module (static)
*version_module (static)
*unixd_module (static)
*access_compat_module (shared)
*alias_module (shared)
*auth_basic_module (shared)
*authn_core_module (shared)
*authn_file_module (shared)
*authz_core_module (shared)
*authz_host_module (shared)
*authz_user_module (shared)
*autoindex_module (shared)
*deflate_module (shared)
*dir_module (shared)
*env_module (shared)
*filter_module (shared)
*mime_module (shared)
*mpm_prefork_module (shared)
*negotiation_module (shared)
*php7_module (shared)
*rewrite_module (shared)
*setenvif_module (shared)
*status_module (shared)

===PHP Modules===

*apcu
*calendar
*Core
*ctype
*date
*dom
*exif
*fileinfo
*filter
*ftp
*gettext
*hash
*iconv
*imagick
*intl
*json
*libxml
*mbstring
*mcrypt
*mysqli
*mysqlnd
*openssl
*pcntl
*pcre
*PDO
*pdo_mysql
*Phar
*posix
*readline
*Reflection
*session
*shmop
*SimpleXML
*sockets
*SPL
*standard
*sysvmsg
*sysvsem
*sysvshm
*tokenizer
*wddx
*xml
*xmlreader
*xmlwriter
*xsl
*Zend OPcache
*zlib

== Troubleshooting ==

=== Cannot connect to database ===
The MySQL daemon has inexplicably exited before. This issue can be corrected by simply running:

<code>sudo service mysql restart</code>

Rodeo Five Production Server

2020-07-08T18:27:18Z

Peterstevens: Added ssh configurations.

'''Rodeo Five production server''' is a Digital Ocean droplet running Ubuntu 20.04 x64 with 4 vCPUs, 8GB memory, and 160GB storage. It is located in region NYC3, and its IP address is 167.71.175.199.

==Users==

*peterstevens
*michaelberrio

== Configurations ==

==== ssh ====

* Password authentication disabled
* Empty passwords disabled
* Public key authentication enabled
* Root login disabled

==Installed software==

*fail2ban
*ufw
*logrotate
*mysql
*php7.4
*apache2
*certbot
*libapache2-mod-php7.4
*php7.4-mbstring
*php7.4-pdo
*php7.4-mysql

Rodeo Five Production Server

2020-07-08T16:12:57Z

Peterstevens: Created page with blurb, users, and installed software.

'''Rodeo Five production server''' is a Digital Ocean droplet running Ubuntu 20.04 x64 with 4 vCPUs, 8GB memory, and 160GB storage. It is located in region NYC3, and its IP address is 167.71.175.199.

=Users=
* peterstevens
* michaelberrio

=Installed software=
* fail2ban
* ufw
* logrotate
* mysql
* php7.4
* apache2
* certbot
* libapache2-mod-php7.4
* php7.4-mbstring
* php7.4-pdo
* php7.4-mysql

Rodeo Five Staging Server

2020-06-13T00:12:56Z

Peterstevens: Added logrotate.

'''Rodeo Five staging server''' is a Digital Ocean droplet running Ubuntu 20.04 x64 with 4 vCPUs, 8GB memory, and 160GB storage. It is located in region NYC1, and its IP address is 161.35.4.236.

==Users==

*peterstevens
*mikemckenna
*drewmckenna

==Configurations==

====Apache====

*/etc/apache2/apache2.conf includes /etc/phpmyadmin/apache.conf
*/etc/apache2/sites-available/000-default.conf redirects to "https://161.35.4.236"
*Added /etc/apache2/conf-available/ssl-params.conf
*Set ServerName to IP address in /etc/apache2/apache2.conf
*/etc/apache2/sites-available/default-ssl.conf sets up *:443 virtual host.
*Set AllowOverride to All in /etc/apache2/apache2.conf

====ssh====

*Password authentication temporarily enabled on June 2, 2020.
*Empty passwords disabled
*Public key authentication enabled
*Root login disabled

====MySQL====

*Created database rodeofive
*Created user admin
*Granted all privileges on rodeofive.* to admin
*Updated 'root'@'localhost' password

====UFW====

*Apache Full allowed
*OpenSSH allowed
*UFW disabled temporarily

====Securetty====

*/etc/securetty was missing, preventing apache2 from restarting. It was replaced with a copy of the 19.04 default.

====phpmyadmin====

*/etc/phpmyadmin/config.inc.php AllowRoot was set to false and login type set to 'cookie'
*Set alias in /etc/phpmyadmin/apache.conf to /r5pma

====fail2ban====

*sshd jail enabled

==Installed software==

*Apache2
*fail2ban
*PHP v7.4
*MySQL
*libapache2-mod-php7.4
*php7.4-mbstring
*php7.4-pdo
*php7.4-mysql
*phpmyadmin
*software-properties-common
*certbot
*fail2ban
*update
*logrotate

Repositories:

Universe

ppa:certbot/certbot is not required on 20.04

==Issues==

*Cannot connect to SFTP using key authentication. Workaround: temporarily enable SSH password authentication
*MySQL is using sha256_password which will be deprecated. Prefer caching_sha2_password.

Rodeo Five Staging Server

2020-06-10T14:00:34Z

Peterstevens: /* Installed software */ Added fail2ban.

'''Rodeo Five staging server''' is a Digital Ocean droplet running Ubuntu 20.04 x64 with 4 vCPUs, 8GB memory, and 160GB storage. It is located in region NYC1, and its IP address is 161.35.4.236.

==Users==

*peterstevens
*mikemckenna
*drewmckenna

==Configurations==

====Apache====

*/etc/apache2/apache2.conf includes /etc/phpmyadmin/apache.conf
*/etc/apache2/sites-available/000-default.conf redirects to "https://161.35.4.236"
*Added /etc/apache2/conf-available/ssl-params.conf
*Set ServerName to IP address in /etc/apache2/apache2.conf
*/etc/apache2/sites-available/default-ssl.conf sets up *:443 virtual host.

====ssh====

*Password authentication temporarily enabled on June 2, 2020.
*Empty passwords disabled
*Public key authentication enabled
*Root login disabled

====MySQL====

*Created database rodeofive
*Created user admin
*Granted all privileges on rodeofive.* to admin
*Updated 'root'@'localhost' password

====UFW====

*Apache Full allowed
*OpenSSH allowed
*UFW disabled temporarily

==== Securetty ====

*/etc/securetty was missing, preventing apache2 from restarting. It was replaced with a copy of the 19.04 default.

==== phpmyadmin ====

*/etc/phpmyadmin/config.inc.php AllowRoot was set to false and login type set to 'cookie'
*Set alias in /etc/phpmyadmin/apache.conf to /r5pma

==== fail2ban ====

* sshd jail enabled

==Installed software==

*Apache2
*fail2ban
*PHP v7.4
*MySQL
*libapache2-mod-php7.4
*php7.4-mbstring
*php7.4-pdo
*php7.4-mysql
*phpmyadmin
*software-properties-common
*certbot
*fail2ban

Repositories:

Universe

ppa:certbot/certbot is not required on 20.04

==Issues==

*Cannot connect to SFTP using key authentication. Workaround: temporarily enable SSH password authentication
*MySQL is using sha256_password which will be deprecated. Prefer caching_sha2_password.

Rodeo Five Staging Server

2020-06-09T04:56:20Z

Peterstevens: Added unformatted notes mainly pertaining to phpmyadmin

'''Rodeo Five staging server''' is a Digital Ocean droplet running Ubuntu 20.04 x64 with 4 vCPUs, 8GB memory, and 160GB storage. It is located in region NYC1, and its IP address is 161.35.4.236.

==Users==

*peterstevens
*mikemckenna
*drewmckenna

==Configurations==

====Apache====

*/etc/apache2/apache2.conf includes /etc/phpmyadmin/apache.conf
*/etc/apache2/sites-available/000-default.conf redirects to "https://161.35.4.236"
*Added /etc/apache2/conf-available/ssl-params.conf
*Set ServerName to IP address in /etc/apache2/apache2.conf
*/etc/apache2/sites-available/default-ssl.conf sets up *:443 virtual host.

====ssh====

*Password authentication temporarily enabled on June 2, 2020.
*Empty passwords disabled
*Public key authentication enabled
*Root login disabled

====MySQL====

*Created database rodeofive
*Created user admin
*Granted all privileges on rodeofive.* to admin
*Updated 'root'@'localhost' password

==== UFW ====

* Apache Full allowed
* OpenSSH allowed
* UFW disabled temporarily

Securetty

* /etc/securetty was missing, preventing apache2 from restarting. It was replaced with a copy of the 19.04 default.

phpmyadmin

* /etc/phpmyadmin/config.inc.php AllowRoot was set to false and login type set to 'cookie'
* Set alias in /etc/phpmyadmin/apache.conf to /r5pma

==Installed software==

*Apache2
*fail2ban
*PHP v7.4
*MySQL
*libapache2-mod-php7.4
*php7.4-mbstring
*php7.4-pdo
*php7.4-mysql
*phpmyadmin
*software-properties-common
*certbot

Repositories:

Universe

ppa:certbot/certbot is not required on 20.04

== Issues ==

* Cannot connect to SFTP using key authentication. Workaround: temporarily enable SSH password authentication

Rodeo Five Staging Server

2020-06-06T13:02:34Z

Peterstevens: Added notes I haven't formatted yet.

Zoom Webinar Procedures

2020-06-04T13:46:56Z

Peterstevens: Added unmute note.

===Broadcast checklist===

*Attendees can chat with no one
*Hide non-video participant
*If sharing slides from screen, do so from a sandboxed account, and turn on focus assist
*Participant options:
**Follow host view mode
**Do allow panelists to start video
**Allow panelists to unmute themselves
**Allow panelists to rename themselves, especially if they're Greek
**Do not play enter/exit chime
**Do not allow audience to raise hands
**Do not allow audience to view participant count

*Count down

#Begin recording and live streaming five minutes before broadcast.
#Begin broadcast and go live simultaneously.

===Panelist tips===

*If showing slides, allow time for us to advance to the next slide to avoid confusion. There may be a delay.
*Your view may not match the attendee view, since the attendee view is following the host view
*Any technical difficulty is possible, be prepared to continue presentation without slides or without video
*Non-video participants are hidden
*We will do the spotlighting
*Allow 15 seconds for attendees to join the webinar before beginning introductions
*Give a clear "Goodbye" at the end of the webinar so that we know when to end it. Otherwise, we may accidentally cut off a sentence.

===Live stream to YouTube===

#Create a new live stream in YouTube.
#Copy the stream key, stream URL, and share URL.
#Create a new webinar in Zoom.
#In the live streaming section of the webinar, add a Custom Streaming Service.
#Paste the stream key, stream URL, and share URL.
#To begin streaming, go to Zoom and click More > Live Custom Streaming Service. Do not click Live YouTube. This will ask you to log into the YouTube account, and will not allow you to preconfigure the stream.
#Hit Broadcast on Zoom at the same time as Go Live on YouTube.

====Notes:====

*Only the host can view live stream options.

*If you hit the Live on Custom Streaming Service button before you hit Broadcast in Zoom, your practice session will be streamed to YouTube.

===Ending broadcast===

*In Zoom, click "End Meeting for All"
*On YouTube, click "End stream"
*Remove all live stream links and embeds from the website and social media
*Make the live stream private

Zoom Webinar Procedures

2020-06-03T15:32:11Z

Peterstevens: Added screen sharing thing.

===Broadcast checklist===

*Attendees can chat with no one
*Hide non-video participant
*If sharing slides from screen, do so from a sandboxed account, and turn on focus assist
*Participant options:
**Follow host view mode
**Do allow panelists to start video
**Do not play enter/exit chime
**Do not allow audience to raise hands
**Do not allow audience to view participant count

*Count down

#Begin recording and live streaming five minutes before broadcast.
#Begin broadcast and go live simultaneously.

===Panelist tips===

*If showing slides, allow time for us to advance to the next slide to avoid confusion. There may be a delay.
*Your view may not match the attendee view, since the attendee view is following the host view
*Any technical difficulty is possible, be prepared to continue presentation without slides or without video
*Non-video participants are hidden
*We will do the spotlighting
*Allow 15 seconds for attendees to join the webinar before beginning introductions
*Give a clear "Goodbye" at the end of the webinar so that we know when to end it. Otherwise, we may accidentally cut off a sentence.

===Live stream to YouTube===

#Create a new live stream in YouTube.
#Copy the stream key, stream URL, and share URL.
#Create a new webinar in Zoom.
#In the live streaming section of the webinar, add a Custom Streaming Service.
#Paste the stream key, stream URL, and share URL.
#To begin streaming, go to Zoom and click More > Live Custom Streaming Service. Do not click Live YouTube. This will ask you to log into the YouTube account, and will not allow you to preconfigure the stream.
#Hit Broadcast on Zoom at the same time as Go Live on YouTube.

====Notes:====

*Only the host can view live stream options.

*If you hit the Live on Custom Streaming Service button before you hit Broadcast in Zoom, your practice session will be streamed to YouTube.

===Ending broadcast===

*In Zoom, click "End Meeting for All"
*On YouTube, click "End stream"
*Remove all live stream links and embeds from the website and social media
*Make the live stream private

Zoom Webinar Procedures

2020-06-03T15:14:18Z

Peterstevens: Added panelist tips.

===Broadcast checklist===

*Attendees can chat with no one
*Hide non-video participant
*Participant options:
**Follow host view mode
**Do allow panelists to start video
**Do not play enter/exit chime
**Do not allow audience to raise hands
**Do not allow audience to view participant count

*Count down

#Begin recording and live streaming five minutes before broadcast.
#Begin broadcast and go live simultaneously.

=== Panelist tips ===

* If showing slides, allow time for us to advance to the next slide to avoid confusion. There may be a delay.
* Your view may not match the attendee view, since the attendee view is following the host view
* Any technical difficulty is possible, be prepared to continue presentation without slides or without video
* Non-video participants are hidden
* We will do the spotlighting
* Allow 15 seconds for attendees to join the webinar before beginning introductions
* Give a clear "Goodbye" at the end of the webinar so that we know when to end it. Otherwise, we may accidentally cut off a sentence.

===Live stream to YouTube===

#Create a new live stream in YouTube.
#Copy the stream key, stream URL, and share URL.
#Create a new webinar in Zoom.
#In the live streaming section of the webinar, add a Custom Streaming Service.
#Paste the stream key, stream URL, and share URL.
#To begin streaming, go to Zoom and click More > Live Custom Streaming Service. Do not click Live YouTube. This will ask you to log into the YouTube account, and will not allow you to preconfigure the stream.
#Hit Broadcast on Zoom at the same time as Go Live on YouTube.

====Notes:====

*Only the host can view live stream options.

*If you hit the Live on Custom Streaming Service button before you hit Broadcast in Zoom, your practice session will be streamed to YouTube.

===Ending broadcast===

*In Zoom, click "End Meeting for All"
*On YouTube, click "End stream"
*Remove all live stream links and embeds from the website and social media
*Make the live stream private

Zoom Webinar Procedures

2020-06-03T15:11:40Z

Peterstevens: Added broadcast close procedures.

List of servers

2020-06-02T18:53:00Z

Peterstevens: Renamed web production to rodeo four.

{| class="wikitable sortable"
|-
!Name
!IP
!Domain
!Application
!Environment
!Host
|-
|[[Bugs]]
|
|
|Wirecast
|Production
|CES
|-
|[[ Filemaker Production Server ]]
|18.216.160.60
|ces-fm-prod.fas.harvard.edu
|Filemaker
|Production
|Amazon Web Services
|-
|[[Government Department Filemaker server]]
|140.247.110.48
|
|Filemaker
|Production
|CES
|-
|[[ IT Wiki ]]
|192.241.158.155
|ces-wiki.fas.harvard.edu
|Web Application
|Production
|DigitalOcean
|-
|[[Rodeo Five Staging Server]]
|161.35.4.236
|
|Web Application
|Staging
|DigitalOcean
|-
|[[Rodeo Four Production Server]]
|45.55.45.195
|ces.fas.harvard.edu
|Web Application
|Production
|DigitalOcean
|-
|[[ Web Staging Server |Rodeo Four Staging Server]]
|165.227.178.49
|
|Web Application
|Staging
|DigitalOcean
|-
|Shotgun Flat Web Staging Server
|104.207.234.245
|harvard.sgfclients.com
|Web Application
|Staging
|
|}

Rodeo Four Production Server

2020-06-02T18:51:39Z

Peterstevens: Changed wording to "Rodeo Four".

{| class="infobox" style="float:right; border:1px solid #BBB;margin:.46em 0 0 .2em;font-size:86%;background-color:#f8f9fa"
|-
| colspan="2" style="font-size:125%;text-align:center;" |'''Web Production Server'''
|-
|'''IP Address'''||45.55.45.195
|-
|'''Domain Name'''||ces.fas.harvard.edu
|-
|'''Droplet Name '''||ces.fas.harvard.edu-production
|-
|'''Operating System'''||Ubuntu 16.04 x64
|-
|'''Host'''||DigitalOcean
|-
|'''Region'''||NYC3
|-
|'''Public Launch Date'''||July 13, 2016
|}
The '''Rodeo Four''' '''production server''' is a public-facing web application and database server that hosts the [[website]]. It was designed and developed by [[Mildly Geeky]], with additional features and bug fixes performed by [[Shotgun Flat]]. The server was provisioned by [[Peter Stevens]] using a DigitalOcean droplet. It features directory information for Center affiliates, a calendar of events, information about opportunities provided by the Center, news relating to the Center and its affiliates, and publications.

==Website updates==
In July 2017, [[Gila Naderi]] began conversations with [[Mike McKenna]] on the [[2018 Website Update Pilot Project]].

==Configurations==

===Web Root===

*<code>/srv/users/serverpilot/apps/cesproduction/craft/public</code>

===Logs===

*<code>/srv/users/serverpilot/apps/cesproduction/craft/storage/runtime/logs/</code>

===Cron jobs===

*Every Sunday at 8am, the server will execute <code>/etc/cron.d/certrenewal</code>. Note: the Let's Encrypt certificates may not be used by the web engine. They are stored as a standby in case of certificate lapses.

===Database root===
ServerPilot automatically generates a root account with a random password. The password is located in <code>/root/.my.cnf</code>.

===Password authentication===
Password authentication is temporarily turned on due to permission denied error messages.

===SSL===
The certificate is currently a Let's Encrypt certificate, which was installed on September 11, 2018, when the previous certificate expired without notification. The renewal was rejected, and a new one has been submitted and approved, but not yet installed. The expired InCommon certificate and key are located at the following paths respectively:

<nowiki>/etc/nginx-sp/certs/ces.fas.harvard.edu/ces1.unix.fas.harvard.edu.crt
/etc/nginx-sp/certs/ces.fas.harvard.edu/ces1.unix.fas.harvard.edu.key</nowiki>

The Let's Encrypt certificate and key are located at the following paths respectively:

<nowiki>/etc/letsencrypt/live/ces.fas.harvard.edu/fullchain.pem
/etc/letsencrypt/live/ces.fas.harvard.edu/privkey.pem</nowiki>

The renewed InCommon certificate and key are inactive and located at the following paths respectively:

<nowiki>/etc/ssl/certs/ces.fas.harvard.edu.cer
/etc/ssl/private/ces.fas.harvard.edu.key</nowiki>

====Cold standby====
In case of certificate lapse, uncomment the lines located in <code>/etc/nginx-sp/vhosts.d/ssl.conf</code> which point to the Let's Encrypt certificate and key.

====Updating certificate====

See [https://www.robertwent.com/blog/using-letsencrypt-serverpilot/ here] for full instructions.
<nowiki>
#Backup
mkdir ~/Backups/YYYY-MM-DD_certificates
mkdir ~/Backups/YYYY-MM-DD_vhosts
sudo cp /etc/letsencrypt/live/ces.fas.harvard.edu/chain.pem ~/Backups/YYYY-MM-DD_certificates/chain.pem
sudo cp /etc/letsencrypt/live/ces.fas.harvard.edu/fullchain.pem ~/Backups/YYYY-MM-DD_certificates/fullchain.pem
sudo cp /etc/letsencrypt/live/ces.fas.harvard.edu/privkey.pem ~/Backups/YYYY-MM-DD_certificates/privkey.pem
sudo cp /etc/letsencrypt/live/ces.fas.harvard.edu/README ~/Backups/YYYY-MM-DD_certificates/README
sudo cp /etc/nginx-sp/vhosts.d/cesproduction.conf ~/Backups/YYYY-MM-DD_vhosts/cesproduction.conf
sudo cp /etc/nginx-sp/vhosts.d/cesproduction.d/main.conf ~/Backups/YYYY-MM-DD_vhosts/main.conf
sudo cp /etc/nginx-sp/vhosts.d/ssl.conf ~/Backups/YYYY-MM-DD_vhosts/ssl.conf
cd /opt/certbot
./certbot-auto certonly --webroot -w /srv/users/serverpilot/apps/cesproduction/public -d ces.fas.harvard.edu
sudo service nginx-sp restart

#Rollback
sudo cp ~/Backups/YYYY-MM-DD_certificates/cert.pem /etc/letsencrypt/live/ces.fas.harvard.edu/cert.pem
sudo cp ~/Backups/YYYY-MM-DD_certificates/chain.pem /etc/letsencrypt/live/ces.fas.harvard.edu/chain.pem
sudo cp ~/Backups/YYYY-MM-DD_certificates/fullchain.pem /etc/letsencrypt/live/ces.fas.harvard.edu/fullchain.pem
sudo cp ~/Backups/YYYY-MM-DD_certificates/privkey.pem /etc/letsencrypt/live/ces.fas.harvard.edu/privkey.pem
sudo cp ~/Backups/YYYY-MM-DD_certificates/README /etc/letsencrypt/live/ces.fas.harvard.edu/README
sudo cp ~/Backups/YYYY-MM-DD_vhosts/cesproduction.conf /etc/nginx-sp/vhosts.d/cesproduction.conf
sudo cp ~/Backups/YYYY-MM-DD_vhosts/main.conf /etc/nginx-sp/vhosts.d/cesproduction.d/main.conf
sudo cp ~/Backups/YYYY-MM-DD_vhosts/ssl.conf /etc/nginx-sp/vhosts.d/ssl.conf</nowiki>

This will update the certificate without modifying any configuration files. Server Pilot is touchy about modified configurations. This is what happens behind the scenes:

#Lets Encrypt gives certbot a challenge.
#Certbot places a resource with the challenge in a subdirectory of the web root, making it publicly visible.
#Let's Encrypt verifies the resource.
#Certbot removes the resource.
#Let's encrypt issues the certificate.

==Installed software==

*Apache 2.4.34
*MySQL 14.14 Distrib 5.7.23
*nginx 1.15.2
*PHP 7.0.31
*ServerPilot
*certbot

===Web applications===

*Craft CMS 2.6.2911

===PHP modules===

*bcmath
*bz2
*calendar
*Core
*ctype
*curl
*date
*dom
*exif
*fileinfo
*filter
*ftp
*gd
*gettext
*gmp
*hash
*iconv
*imagick
*imap
*intl
*json
*ldap
*libxml
*mbstring
*mcrypt
*mysqli
*mysqlnd
*odbc
*openssl
*pcntl
*pcre
*PDO
*pdo_dblib
*pdo_mysql
*PDO_ODBC
*pdo_pgsql
*pdo_sqlite
*pgsql
*Phar
*posix
*readline
*Reflection
*session
*shmop
*SimpleXML
*snmp
*soap
*sockets
*SPL
*sqlite3
*standard
*tidy
*tokenizer
*xml
*xmlreader
*xmlrpc
*xmlwriter
*xsl
*Zend OPcache
*zip
*zlib

Web Production Server

2020-06-02T18:51:10Z

Peterstevens: Peterstevens moved page Web Production Server to Rodeo Four Production Server: To distinguish it from the new production server.

#REDIRECT [[Rodeo Four Production Server]]

Rodeo Four Production Server

2020-06-02T18:51:10Z

Peterstevens: Peterstevens moved page Web Production Server to Rodeo Four Production Server: To distinguish it from the new production server.

{| class="infobox" style="float:right; border:1px solid #BBB;margin:.46em 0 0 .2em;font-size:86%;background-color:#f8f9fa"
|-
| colspan="2" style="font-size:125%;text-align:center;" |'''Web Production Server'''
|-
|'''IP Address'''||45.55.45.195
|-
|'''Domain Name'''||ces.fas.harvard.edu
|-
|'''Droplet Name '''||ces.fas.harvard.edu-production
|-
|'''Operating System'''||Ubuntu 16.04 x64
|-
|'''Host'''||DigitalOcean
|-
|'''Region'''||NYC3
|-
|'''Public Launch Date'''||July 13, 2016
|}
The '''web production server''' is a public-facing web application and database server that hosts the [[website]]. It was designed and developed by [[Mildly Geeky]], with additional features and bug fixes performed by [[Shotgun Flat]]. The server was provisioned by [[Peter Stevens]] using a DigitalOcean droplet. It features directory information for Center affiliates, a calendar of events, information about opportunities provided by the Center, news relating to the Center and its affiliates, and publications.

==Website updates==
In July 2017, [[Gila Naderi]] began conversations with [[Mike McKenna]] on the [[2018 Website Update Pilot Project]].

==Configurations==

===Web Root===

*<code>/srv/users/serverpilot/apps/cesproduction/craft/public</code>

===Logs===

*<code>/srv/users/serverpilot/apps/cesproduction/craft/storage/runtime/logs/</code>

===Cron jobs===

*Every Sunday at 8am, the server will execute <code>/etc/cron.d/certrenewal</code>. Note: the Let's Encrypt certificates may not be used by the web engine. They are stored as a standby in case of certificate lapses.

===Database root===
ServerPilot automatically generates a root account with a random password. The password is located in <code>/root/.my.cnf</code>.

===Password authentication===
Password authentication is temporarily turned on due to permission denied error messages.

===SSL===
The certificate is currently a Let's Encrypt certificate, which was installed on September 11, 2018, when the previous certificate expired without notification. The renewal was rejected, and a new one has been submitted and approved, but not yet installed. The expired InCommon certificate and key are located at the following paths respectively:

<nowiki>/etc/nginx-sp/certs/ces.fas.harvard.edu/ces1.unix.fas.harvard.edu.crt
/etc/nginx-sp/certs/ces.fas.harvard.edu/ces1.unix.fas.harvard.edu.key</nowiki>

The Let's Encrypt certificate and key are located at the following paths respectively:

<nowiki>/etc/letsencrypt/live/ces.fas.harvard.edu/fullchain.pem
/etc/letsencrypt/live/ces.fas.harvard.edu/privkey.pem</nowiki>

The renewed InCommon certificate and key are inactive and located at the following paths respectively:

<nowiki>/etc/ssl/certs/ces.fas.harvard.edu.cer
/etc/ssl/private/ces.fas.harvard.edu.key</nowiki>

====Cold standby====
In case of certificate lapse, uncomment the lines located in <code>/etc/nginx-sp/vhosts.d/ssl.conf</code> which point to the Let's Encrypt certificate and key.

====Updating certificate====

See [https://www.robertwent.com/blog/using-letsencrypt-serverpilot/ here] for full instructions.
<nowiki>
#Backup
mkdir ~/Backups/YYYY-MM-DD_certificates
mkdir ~/Backups/YYYY-MM-DD_vhosts
sudo cp /etc/letsencrypt/live/ces.fas.harvard.edu/chain.pem ~/Backups/YYYY-MM-DD_certificates/chain.pem
sudo cp /etc/letsencrypt/live/ces.fas.harvard.edu/fullchain.pem ~/Backups/YYYY-MM-DD_certificates/fullchain.pem
sudo cp /etc/letsencrypt/live/ces.fas.harvard.edu/privkey.pem ~/Backups/YYYY-MM-DD_certificates/privkey.pem
sudo cp /etc/letsencrypt/live/ces.fas.harvard.edu/README ~/Backups/YYYY-MM-DD_certificates/README
sudo cp /etc/nginx-sp/vhosts.d/cesproduction.conf ~/Backups/YYYY-MM-DD_vhosts/cesproduction.conf
sudo cp /etc/nginx-sp/vhosts.d/cesproduction.d/main.conf ~/Backups/YYYY-MM-DD_vhosts/main.conf
sudo cp /etc/nginx-sp/vhosts.d/ssl.conf ~/Backups/YYYY-MM-DD_vhosts/ssl.conf
cd /opt/certbot
./certbot-auto certonly --webroot -w /srv/users/serverpilot/apps/cesproduction/public -d ces.fas.harvard.edu
sudo service nginx-sp restart

#Rollback
sudo cp ~/Backups/YYYY-MM-DD_certificates/cert.pem /etc/letsencrypt/live/ces.fas.harvard.edu/cert.pem
sudo cp ~/Backups/YYYY-MM-DD_certificates/chain.pem /etc/letsencrypt/live/ces.fas.harvard.edu/chain.pem
sudo cp ~/Backups/YYYY-MM-DD_certificates/fullchain.pem /etc/letsencrypt/live/ces.fas.harvard.edu/fullchain.pem
sudo cp ~/Backups/YYYY-MM-DD_certificates/privkey.pem /etc/letsencrypt/live/ces.fas.harvard.edu/privkey.pem
sudo cp ~/Backups/YYYY-MM-DD_certificates/README /etc/letsencrypt/live/ces.fas.harvard.edu/README
sudo cp ~/Backups/YYYY-MM-DD_vhosts/cesproduction.conf /etc/nginx-sp/vhosts.d/cesproduction.conf
sudo cp ~/Backups/YYYY-MM-DD_vhosts/main.conf /etc/nginx-sp/vhosts.d/cesproduction.d/main.conf
sudo cp ~/Backups/YYYY-MM-DD_vhosts/ssl.conf /etc/nginx-sp/vhosts.d/ssl.conf</nowiki>

This will update the certificate without modifying any configuration files. Server Pilot is touchy about modified configurations. This is what happens behind the scenes:

#Lets Encrypt gives certbot a challenge.
#Certbot places a resource with the challenge in a subdirectory of the web root, making it publicly visible.
#Let's Encrypt verifies the resource.
#Certbot removes the resource.
#Let's encrypt issues the certificate.

==Installed software==

*Apache 2.4.34
*MySQL 14.14 Distrib 5.7.23
*nginx 1.15.2
*PHP 7.0.31
*ServerPilot
*certbot

===Web applications===

*Craft CMS 2.6.2911

===PHP modules===

*bcmath
*bz2
*calendar
*Core
*ctype
*curl
*date
*dom
*exif
*fileinfo
*filter
*ftp
*gd
*gettext
*gmp
*hash
*iconv
*imagick
*imap
*intl
*json
*ldap
*libxml
*mbstring
*mcrypt
*mysqli
*mysqlnd
*odbc
*openssl
*pcntl
*pcre
*PDO
*pdo_dblib
*pdo_mysql
*PDO_ODBC
*pdo_pgsql
*pdo_sqlite
*pgsql
*Phar
*posix
*readline
*Reflection
*session
*shmop
*SimpleXML
*snmp
*soap
*sockets
*SPL
*sqlite3
*standard
*tidy
*tokenizer
*xml
*xmlreader
*xmlrpc
*xmlwriter
*xsl
*Zend OPcache
*zip
*zlib

List of servers

2020-06-02T16:51:57Z

Peterstevens: Added link to Rodeo Five Staging.

{| class="wikitable sortable"
|-
!Name
!IP
!Domain
!Application
!Environment
!Host
|-
|[[Bugs]]
|
|
|Wirecast
|Production
|CES
|-
|[[ Filemaker Production Server ]]
|18.216.160.60
|ces-fm-prod.fas.harvard.edu
|Filemaker
|Production
|Amazon Web Services
|-
|[[Government Department Filemaker server]]
|140.247.110.48
|
|Filemaker
|Production
|CES
|-
|[[ IT Wiki ]]
|192.241.158.155
|ces-wiki.fas.harvard.edu
|Web Application
|Production
|DigitalOcean
|-
|[[Rodeo Five Staging Server]]
|161.35.4.236
|
|Web Application
|Staging
|DigitalOcean
|-
|Shotgun Flat Web Staging Server
|104.207.234.245
|harvard.sgfclients.com
|Web Application
|Staging
|
|-
|[[ Web Staging Server ]]
|165.227.178.49
|
|Web Application
|Staging
|DigitalOcean
|-
|[[ Web Production Server ]]
|45.55.45.195
|ces.fas.harvard.edu
|Web Application
|Production
|DigitalOcean
|}

List of servers

2020-06-02T16:51:37Z

Peterstevens: Added Rodeo Five Staging.

{| class="wikitable sortable"
|-
!Name
!IP
!Domain
!Application
!Environment
!Host
|-
|[[Bugs]]
|
|
|Wirecast
|Production
|CES
|-
|[[ Filemaker Production Server ]]
|18.216.160.60
|ces-fm-prod.fas.harvard.edu
|Filemaker
|Production
|Amazon Web Services
|-
|[[Government Department Filemaker server]]
|140.247.110.48
|
|Filemaker
|Production
|CES
|-
|[[ IT Wiki ]]
|192.241.158.155
|ces-wiki.fas.harvard.edu
|Web Application
|Production
|DigitalOcean
|-
|Rodeo Five Staging Server
|161.35.4.236
|
|Web Application
|Staging
|DigitalOcean
|-
|Shotgun Flat Web Staging Server
|104.207.234.245
|harvard.sgfclients.com
|Web Application
|Staging
|
|-
|[[ Web Staging Server ]]
|165.227.178.49
|
|Web Application
|Staging
|DigitalOcean
|-
|[[ Web Production Server ]]
|45.55.45.195
|ces.fas.harvard.edu
|Web Application
|Production
|DigitalOcean
|}

Rodeo Five Staging Server

2020-06-02T16:50:29Z

Peterstevens: Added note about password authentication.

Rodeo Five Staging Server

2020-06-01T17:38:51Z

Peterstevens: Added MySQL changes.

Rodeo Five Staging Server

2020-06-01T17:35:04Z

Peterstevens: Added users list.

Rodeo Five Staging Server

2020-06-01T17:22:20Z

Peterstevens: Added configurations and installed software.

'''Rodeo Five staging server''' is a Digital Ocean droplet running Ubuntu 20.04 x64 with 4 vCPUs, 8GB memory, and 160GB storage. It is located in region NYC1, and its IP address is 161.35.4.236.

=== Configurations ===

==== ssh ====

* Password authentication disabled
* Empty passwords disabled
* Public key authentication enabled
* Root login disabled

=== Installed software ===

* Apache2
* fail2ban
* PHP v7.4
* MySQL
* libapache2-mod-php7.4
* php7.4-mbstring
* php7.4-pdo
* php7.4-mysql

Rodeo Five Staging Server

2020-06-01T17:19:56Z

Peterstevens: Created page with basic droplet info.

Zoom Webinar Procedures

2020-05-29T18:33:38Z

Peterstevens: Added count down.

Zoom Webinar Procedures

2020-05-29T18:22:00Z

Peterstevens: Added basic broadcast checklist.

List of routines

2020-05-29T15:21:59Z

Peterstevens: /* As Needed Routines */ Added Zoom webinar procedures.

Following are lists of CES IT routines.

==Daily Routines==

*Walkthrough
*Check CES and CES IT email accounts
*Moderate listservs

==Weekly Routines==

*[[Upcoming Events Report]]

==Annual Routines==

*Printer maintenance
*Projector maintenance
*[[CES Year in Review | Year in Review Report]]
*Update phone directory
*[[Update copier directory]]
*Create blue cards
*[[Record new voicemail menus]]
*Clear [[Clocktower]] cruft
*[[Christmas lights]]

==As Needed Routines==

*Scan and file papers
*Download and file user manuals
*[[Event Recording Setup]]
*[[Zoom Webinar Procedures]]

Zoom Webinar Procedures

2020-05-29T15:13:53Z

Peterstevens: Added live stream procedures.

=== Live stream to YouTube ===

# Create a new live stream in YouTube.
# Copy the stream key, stream URL, and share URL.
# Create a new webinar in Zoom.
# In the live streaming section of the webinar, add a Custom Streaming Service.
# Paste the stream key, stream URL, and share URL.
# To begin streaming, go to Zoom and click More > Live Custom Streaming Service. Do not click Live YouTube. This will ask you to log into the YouTube account, and will not allow you to preconfigure the stream.
# Hit Broadcast on Zoom at the same time as Go Live on YouTube.

==== Notes: ====

* Only the host can view live stream options.

* The host can only see these options if they are the host at the time they connect to the webinar. If they are assigned to be host after connecting, the user interface does not update itself with new options.

* If you hit the Live on Custom Streaming Service button before you hit Broadcast in Zoom, your practice session will be streamed to YouTube.

List of monitors

2020-03-24T15:22:01Z

Peterstevens: Fixed misaligned cells.

{| class="wikitable sortable"
!Name
!Size
!Resolution
!Brand
!Model
!Part Number
!Manufacturing Date
!DVI
!VGA
!HDMI
!DisplayPort
!Audio In
|-
|Assistant Brute
|21.5"
|1920 x 1080
|Dell
|P2211H
|0W4XCG
|June 2011
|✔
|✔
|
|
|
|-
|Becket
|22.6"
|1920 x 1080
|Asus
|VS248H-P
|
|
|✔
|✔
|
|
|
|-
|Bobstay
| 24" |
|1920 x 1080
|Asus
|VE248Q
|
|April 2013
|✔
|
|✔
|✔
|
|-
|Buttercup
|23.8"
|1280 x 1024
|Acer
|AL1916 Cbd
|
|March 2008
|✔
|
|
|
|
|-
|Cripps
|22"
|1680 x 1050
|Acer
|V223W
|
|April 2009
|✔
|✔
|
|
|
|-
|Deadeye
|22.6"
|1920 x 1080
|Asus
|VS248H-P
|
|April 2015
|✔
|✔
|
|
|
|-
|Fezzik
|20"
|1680 x 1050
|Apple
|Cinema Display
|A1081
|2005
|
|
|
|
|
|-
|Humperdinck
|23.8"
|1280 x 1024
|Acer
|AL1916 Cbd
|
|March 2008
|✔
|
|
|
|
|-
|Inigo
|20"
|1680 x 1050
|Apple
|Cinema Display
|A1081
|2005
|
|
|
|
|
|-
|Ko-Ko
|22"
|1680 x 1050
|Acer
|V223W
|
|April 2009
|✔
|✔
|
|
|
|-
|Miracle Max
|22"
|1680 x 1050
|Acer
|V223W
|
|October 29, 2008
|✔
|✔
|
|
|
|-
|Peep-bo
|21.5"
|1920 x 1080
|Dell
|P2211H
|0W4XCG
|June 2011
|✔
|✔
|
|
|
|-
|Pirate King
|22"
|1680 x 1050
|Acer
|V223W
|
|October 29, 2008
|✔
|✔
|
|
|
|-
|Pooh-Bah
|22"
|1680 x 1050
|Acer
|V223W
|
|April 2009
|✔
|✔
|
|
|
|-
|Porter
|22"
|1680 x 1050
|Acer
|V223W bd
|
|October 28, 2008
|✔
|✔
|
|
|
|-
|Rackstraw
|26"
|1680 x 1050
|Samsung
|SyncMaster 226BW
|
|
|✔
|✔
|
|
|
|-
|Rugen
|27"
|2560 x 1440
|Apple
|Thunderbolt Display
|A1407
|2011
|
|
|
|
|
|-
|Stanley
|22.6"
|1920 x 1080
|Asus
|VS248H-P
|
|
|✔
|✔
|
|
|
|-
|Vizzini
|20.3"
|1680 x 1050
|Samsung
|SyncMaster 226BW
|
|
|✔
|✔
|
|
|
|-
|Westley
|27"
|1920 x 1080
|Asus
|VE278Q
|
|May 2012
|✔
|✔
|✔
|✔
|
|}

===Unused names===

*Edith
*Katisha
*Pitti-Sing
*Mabel
*Corcoran

Rod and Todd

2020-03-11T19:36:26Z

Peterstevens: /* Configurations */ Added Firefox configurations.

{| class="infobox" style="float:right; border:1px solid #BBB;margin:.46em 0 0 .2em;font-size:86%;background-color:#f8f9fa"
|-
| colspan="2" style="font-size:125%;text-align:center;" |'''Rod and Todd'''
|-
| colspan="2" |[[File:Rod and Todd.jpg|center|200px]]
|-
|'''Brand'''||Lenovo
|-
|'''Series'''||T470
|-
|'''Model'''||20JM-000CUS
|-
|'''Manufacturer Serial Number'''||PF-0ZZC8B (Rod) PF-0ZZAQW (Todd)
|-
|'''Date of Manufacture'''||December, 2017
|-
|'''Date of Purchase'''||March 8, 2018
|-
|'''End of Support'''||March 14, 2022
|-
|'''Operating System'''||Windows 7 Pro 64-bit Service Pack 1
|-
|'''Product Key'''
|237XB-GDJ7B-MV8MH-98QJM-24367 (Rod)
HYF8J-CVRMY-CM74G-RPHKF-PW487 (Todd)
|-
| colspan="2" style="text-align:center;background-color:lavender" |'''Hardware'''
|-
|'''Display'''||14" HD (1366x768)
|-
|'''Processor'''||Intel Core i5-6200U 2C, 2.3 / 2.8GHz, 3MB
|-
|'''Memory'''||1 x 4GB DDR4-2400T 1 x 8GB DDR4-2400T
|-
|'''Storage'''||465GB 7200rpm
2.5in x 7mm
|-
|'''Battery'''||3-cell (24Wh) + 3-cell (24Wh) 11.4V / 2060mAh
|-
|'''Camera'''|||720p
|-
|'''Power Adapter'''||45W Slim Tip
|-
| colspan="2" style="text-align:center;background-color:lavender" |'''Network'''
|-
|'''Wireless MAC Address'''||40:A3:CC:4A:F7:D6 (Rod) 42:A3:CC:4D:DB:D0 (Todd)
|-
|'''Ethernet MAC Address'''||8C:16:45:0E:14:AC (Rod) 40:A3:CC:4D:DB:CC (Todd)
|}
'''Rod and Todd''' are Lenovo laptops used for presentations, succeeding [[Itchy and Scratchy]]. They were named after Rod and Todd Flanders from The Simpsons.

Todd is running with complete drivers and Windows updates. Some software is installed.

Rod has a fresh Windows 10 installation. Firefox, MSO, VoiceMeeter, Behringer drivers, Skype, OBS Studio, VLC, and Intel graphic drivers have been installed.

==Hardware==

===Storage-related failure===
In the case of an untimely storage-related failure (such as mechanical failure or update corruption), see [[Maude]] for cold-swapping instructions.

===Battery===
Rod and Todd have one 3-cell built-in battery and one 3-cell removable battery. Before opening a machine for repairs, navigate to the BIOS power settings and disable the internal battery. Click [https://www.youtube.com/watch?v=sS5BTeHX8r8 here] for an instructional video.
===Memory===
Rod and Todd have been upgraded with an additional 8GB memory module.[[File:Rod interior.jpg|thumb|alt=|none]]

==Configurations==

===Software installed===

*Acrobat Reader DC
*Audacity
*Behringer U-Phoria UMC202HD Windows Driver 4.38 (Todd only)
*ESET
*Firefox
*Microsoft Office Suite 2016
*OBS Studio
*Skype
*VLC media player
*VoiceMeeter

===Windows features===
Windows features that have been disabled:

*Internet Explorer 11
*Media Features

=== Firefox Settings ===
The following Firefox settings have been modified:
{| class="wikitable"
|+
!Setting
!Value
|-
|'''General'''
|
|-
|Restore previous session
|Off
|-
|Ctrl+Tab cycles through tabs in recently used order
|Off
|-
|'''Home'''
|
|-
|Homepage and new windows
|Off
|-
|New tabs
|Off
|-
|'''Privacy & Security'''
|
|-
|Send websites a "Do Not Track" signal
|Always
|-
|Delete cookies when Firefox is closed
|On
|-
|Ask to save logins and passwords
|Off
|-
|Autofill addresses
|Off
|-
|Firefox will...
|Never Remember History
|-
|When using the address bar, suggest
|None
|-
|Allow Firefox to send technical and interaction data to Mozilla
|Off
|-
|Allow Firefox to install and run studies
|Off
|}

===Services===
The [http://www.blackviper.com/service-configurations/black-vipers-windows-7-service-pack-1-service-configurations/ Black Viper Windows 7 Service Pack 1 Service Configuration] has been applied partially. The following list contains the services that have been disabled.

*ActiveX Installer (AxInstSV)
*Adaptive Brightness
*Application Layer Gateway Service
*Application Management
*Bluetooth Support Service
*BranchCache
*Certificate Propagation
*Diagnostic Policy Service
*Diagnostic Service Host
*Diagnostic System Host
*Distributed Link Tracking Client
*Fax
*Function Discovery Provider Host
*Link-Layer Topology Discovery Mapper || Disabled
*Microsoft iSCSI Initiator Service
*Netlogon
*Offline Files
*Parental Controls
*Peer Name Resolution Protocol
*Peer Networking Grouping
*Peer Networking Identity Manager
*PNRP Machine Name Publication Service
*Portable Device Enumerator Service
*Problem Reports and Solutions Control Panel Support
*Program Compatibility Assistant Service
*Remote Procedure Call (RPC) Locator
*Remote Registry
*Windows Media Center Receiver Service
*Windows Media Center Scheduler Service

===Known issues===
Rod's integrated camera is not accessible by Skype, although the LED indicator does turn on. It can be viewed through Lenovo Web Conferencing tool.

===Security questions===
These are the security question and answer pairs:

*What is the name of the city where you were born? Cambridge
*What is the name of the first school you attended? Harvard College
*What was your childhood nickname? Minda

==Setups==

===Skype===
Set up the laptop on the side of the table nearest to the projection screen, facing away from the audience. Set up the webcam on the back of a chair facing away from the projection screen. Use gaff tape to secure the webcam. Set up the [[Shure boundary microphones]] to maximize audience audibility. For example, if the audience is all on one side of the table, as in the case of a defense, put both microphones on that side of the table. Otherwise, if it is a round-table event, put one mic on each end of the table. They have a cardioid polar pattern, so orient them to maximize signal. Use gaff tape to secure the wires and make them as inconspicuous as possible. Plug the microphones into [[Larry White]] and turn on 48V phantom power.

In Skype's audio and video settings, set the playback device to the HDMI output. It may be labelled as "Crestron". Set the video device to the webcam used. Note that if the microphone device is set to the Behringer, Skype will only take the first channel. Skype does not mix it down to mono. To do this, open VoiceMeeter. Select the Behringer as input 1. Set the virtual output to mono. Then, in Skype's audio settings, choose VoiceMeeter as the microphone device.

==Notable events==

===Orientation 2019 crisis===
On September 5, 2019, one hour before the fall orientation, Todd failed midupdate, leaving it in an unbootable state. Lenovo recovery tools could not fix the problem. [[Peter Stevens]] attempted to replace the hard drive with [[Lola]]'s hard drive. However, Lola's hard drive was thicker than 7mm, preventing the bottom housing from mounting. Stevens used Vassilito for projection.

[[Michael Berrio]] attempted to reinstall Windows 7 Pro, but encountered an error stating that optical media drivers were missing. Rod and Todd do not have optical media. Nonetheless, installation could not be completed without the drivers.

Stevens suggested cloning Rod's hard drive to Todd and then resetting the product key. [[Jim Parada]] was using Rod at the time, so Stevens and Berrio waited until he left for the day to take his laptop and clone his data.

Berrio used Magical Jelly Bean to recover Todd's product key, because there was no sticker on the computer. It was only later that Berrio discovered that he had mistakenly copied the product ID. Berrio recovered the product key from BIOS memory on September 17.

To avoid mistake, Rod's data was first cloned to a 1TB drive using Clonezilla. Then the hard drive was reinstalled in Rod and given back to Parada.

Unfortunately, cloning a 1TB drive to a 500GB drive proved more complicated than expected. The resulting drive failed to boot. After several unsuccessful attempts, Berrio was able to find the optical drivers and copy them to the Windows 7 Pro bootable USB.

Stevens successfully reinstalled Windows 7 Pro more than a week later on September 13. For unknown reasons, Windows 7 refused to be installed on a GPT disk. Both disks were converted to MBR, and the BIOS settings for both computers was changed from UEFI to legacy.

Neither Rod nor Todd has a Lenovo recovery partition anymore.

===Skype foofaraw===
[[Derek Penslar]] asked for help with Skyping a professor in Chicago during his class in [[Giedrojc Gallery]] on September 18, 2019. Stevens set up the Skype call following the normal procedures. When tested, Skype would properly play audio out of the computer speakers when the playback device was set to Realtek audio. When the playback was set to the HDMI port, the audio included only the ringer sound but not the voice. When Stevens loaded a video of Binging with Babish to test audio outside of Skype, he found that the audio included the background music but not the voice-over. Because Stevens could hear artifacts in the sound, he assumed that the audio was being passed through a voice removal filter to prevent feedback. Coincidentally, [[John Pioccone]] arrived for an unrelated meeting. When Stevens described the issue, he checked the amplifier in the back and discovered that the channels were wired incorrectly. This flaw existed from the time of installation in 2013.

List of phones

2020-03-05T20:56:23Z

Peterstevens: Updated greeting and recorded name for Lisbeth Aggestam.

{| class="wikitable sortable"
|-
!Room
!Extension
!PIN
!Pseudos
!Assignees
!Greeting Updated
!Recorded Name Updated
!Jack
!MAC
!DC48V
!Notes
|-
|102||85413||272727||91065 91066
|
|
| ||1004-B||9C:57:AD:B5:0E:07||✓
|
|-
|103||85402|| ||
|
|
| ||1002-B||9C:57:AD:B4:19:54||✓
|
|-
|103||54304|| ||
|Filomena Cabral
|
| ||1003-B||DC:CE:C1:D5:0B:20||
|
|-
|104||54385|| ||
|Elizabeth Johnson
|
| ||1001-B||9C:57:AD:B4:0C:20||
|
|-
|120||85403||272727||91057 91058
|Zoltan Adam
 

|
| ||1025-B D2||9C:57:AD:B4:19:48||
|This extension appears to have a mailbox attached. Ask Harvard phone whether the pseudos are assigned.
|-
|122||85405||272727||91059 91060
|
|August 27, 2019
|August 27, 2019||1023-B Data||9C:57:AD:B4:C7:15||✓
|
|-
|123
|85421
|
|
|Allison Stanger
(Daniel Ziblatt on leave)
|
|
|
|
|
|
|-
|124||85407|| ||
|Antoine Camous
|
| ||1042-B D1||9C:57:AD:B5:0D:E1||
|
|-
|125||85410|| ||
|Bart Bonikowski
|
| ||1039-B D2||9C:57:AD:B5:0E:58||
|
|-
|201||85408|| ||
|Derek Penslar
|
| ||2011-B||9C:57:AD:B4:D2:07||
|
|-
|202||85411||272727||91061 91062
|Barry Colfer
Ilse Josepha Lazaroms
|February 14, 2020
|February 14, 2020|| ||9C:57:AD:B5:0E:67||
|
|-
|203||85412||272727||91063 91064
|Sean McGraw
Sebastian Royo
|September 6, 2019
|September 6, 2019||2007-B||9C:57:AD:B5:0E:5D||
|
|-
|204||54563|| ||
|Vassilis Coutifaris
|
| ||2004-B||9C:57:AD:B5:0E:50||
|
|-
|205||85416|| ||
|Laura Falloon
|
| || || ||
|
|-
|206||85414||272727||91067 91068
|Lisbeth Aggestam
Paivi Neuvonen
|March 5, 2020
|March 5, 2020||2002-B||9C:57:AD:B5:0E:66||
|
|-
|301||85415|| ||
|
|
| ||3010-B||9C:57:AD:B5:0E:4E||
|
|-
|302||85401|| ||
|
|
| ||2003-B||9C:57:AD:B4:7C:8E||✓
|
|-
|303||85417|| ||
|Gila Naderi
|
| ||3005-B||9C:57:AD:B4:70:54||
|
|-
|304|| || ||
|Elaine Papoulias
|
| || || ||
|
|-
|305|| || ||
|Peter Gordon
|
| || || ||
|
|-
|401|| || ||
|Grzegorz Ekiert
|
| || || ||
|
|-
|402|| || ||
|Patrice Higonnet
|
| || || ||
|
|-
|403|| || ||
|Maya Jasanoff
|
| || || ||
|
|-
|404|| || ||
|Alison Frank Johnson
|
| || || ||
|
|-
|405|| || ||
|Peter Hall
|
| || || ||
|
|-
|410||85424||272727||91069 91070
|Friederike Römer
Alexander Horn
|August 27, 2019
|September 6, 2019||4013-B||9C:57:AD:B4:70:7B||
|
|-
|411||85425||272727||91071 91072
|
|
| ||Unmarked||9C:57:AD:B4:0B:8D||
|
|-
|414||85426||272727||91073 91074
|James Dennison
Fritz Sager
|August 27, 2019
|September 6, 2019||4025-B||9C:57:AD:B4:1E:28||
|
|-
|415||85427||272727||91075 91076
|Monika Bauhr
Ruxandra Paul
|August 27, 2019
|September 6, 2019||4022-B||9C:57:AD:B4:12:F5||
|
|-
|416||85400||272727||91077 91078 91079
|Sebastian Kohl
Elias Naumann

 
|August 27, 2019
|September 6, 2019||4020-B||9C:57:AD:B4:11:DD||
|
|-
|417||85429||272727||91090
91091
|Christos Tsakas
Albana Shehaj
|February 14, 2020
|February 14, 2020|| ||9C:57:AD:B4:1C:94||
|
|-
|418||85409||272727||91590
91591
|Janick Schaufelbuehl
 
|February 14, 2020
|February 14, 2020
|4016-B||9C:57:AD:B5:0E:3D||
|
|-
|Reception||54303|| ||
|
|
| ||D1 1045-B||38:ED:18:FF:BF:B2||✓
|
|-
|LL3||54307|| ||
|
|
| || ||00:9E:1E:DF:7D:D4||✓
|
|-
|LL9||85430|| ||
|
|
| ||B01 Data||DC:EB:94:BD:31:9E||
|
|-
|Mailroom||85432|| ||
|
|
| || || ||
|
|}

==Cisco phone usage==
If a phone has been physically moved to a new location, HUIT must be notified. This is so that the 911 location can be updated. If the location is not updated, police may be dispatched to the wrong location in an emergency. This rule must be strictly observed.

===Menu shortcuts===

*Change PIN: 4 > 3 > 1 and then dial the PIN.
*Change greeting: 4 > 1 > 1.
*Change recorded name: 4 > 3 > 2.

===Record new voicemail menus===
See [[Record new voicemail menus]].

List of current printers

2020-03-04T17:27:14Z

Peterstevens: Updated fourth floor copier IP and removed extraneous leading spaces.

{| class="wikitable sortable"
|-
!Description
!IP
!Brand
!Model
!Toner/Ink Type
!LaserTech No.
|-
|[[Aida Vidan's Printer]]
|140.247.110.222
|HP
|LaserJet 4350n
|42A (Standard) 42X (High Yield)
|45063
|-
|[[Art Tatum]]
|140.247.110.26
|HP
|LaserJet 2420dn
|11A (Standard) 11X (High Yield)
|45067
|-
|[[Bart Bonikowski's Printer]]
|
|Brother
|
|
|
|-
|[[Daniel Ziblatt's Printer]]
|
|
|
|
|
|-
|[[Derek Penslar's Printer]]
|
|Brother
|HL-L2360DW
|TN-630 (Standard) TN-660 (High Yield)
|
|-
|[[Elaine Papoulias's printer]]
|140.247.110.131
|Xerox
|WorkCentre 3220
|106R01485 (Standard) 106R01486 (High Yield)
|45066
|-
|[[Elizabeth Johnson's Printer]]
|
|Brother
|MFC-8480DN
|TN-620 (Standard) TN-650 (High Yield)
|45062
|-
|[[Filomena Cabral's Printer]]
|140.247.110.247
|HP
|LaserJet P4515n
|64A (Standard) 64X (High Yield)
|45059
|-
|[[ Fourth Floor Copier ]]
|140.247.110.179
|Ricoh
|SP 4510SF
|
|
|-
|[[ Fourth Floor Printer ]]
|140.247.110.13
|HP
|LaserJet P4515n
|64A (Standard) 64X (High Yield)
|45069
|-
|[[ Gila Naderi's Color Printer ]]
|140.247.110.238
|Xerox
|Phaser 7800
|Cyan Magenta Yellow Black
|44477
|-
|[[Grezgorz Ekiert's Printer]]
|
|
|
|
|
|-
|[[IT Printer]]
|
|HP
|LaserJet P3015
|55A (Standard) 55X (High Yield)
|45060
|-
|[[Laura Falloon's Printer]]
|140.247.110.193
|Xerox
|ColorQube 8870
|Cyan Magenta Yellow Black
|44447
|-
|[[ Lower Level Printer ]]
|140.247.110.20
|HP
|LaserJet 4350DTN
|42A (Standard) 42X (High Yield)
|45064
|-
|[[ Mailroom Copier ]]
|140.247.110.162
|Ricoh
|MP3554
|MP3554
|
|-
|[[ Mary Lewis's Printer ]]
|
|
|
|
|
|-
|[[Patrice Higonnet's printer]]
|
|HP
|LaserJet 1300
|13A (Standard) 13X (High Yield)
|44563
|-
|[[Peter Gordon's printer]]
|140.247.110.225
|HP
|LaserJet P3015
|55A (Standard) 55X (High Yield)
|45065
|-
|[[ Reception Printer ]]
|140.247.110.54
|Brother
|HL-L6200DW
|TN-820 (Standard) TN-850 (High Yield) TN-880 (Super High Yield)
|44562
|-
|[[Room 120 Printer]]
|140.247.110.221
|HP
|LaserJet 4250
|42A (Standard) 42X (High Yield)
|45054
|-
|[[ Room 122 Printer ]]
|
|HP
|LaserJet P3015
|55A (Standard) 55X (High Yield)
|45056
|-
|[[Room 124 printer]]
|140.247.110.239
|HP
|LaserJet P3015
|55A (Standard) 55X (High Yield)
|45061
|-
|[[Room 301 printer]]
|
|HP
|LaserJet Enterprise M506
|87A (Standard) 87X (High Yield)
|45068
|-
|[[ South Wing Printer ]]
|140.247.110.237
|HP
|LaserJet Pro M501
|87A (Standard) 87X (High Yield)
|45643
|-
|[[ Vassilis Coutifaris's Printer ]]
|140.247.110.248
|Xerox
|ColorQube 8870
|Cyan Magenta Yellow Black
|44444
|}

Main Page

2020-02-25T19:45:13Z

Peterstevens: Removed old news.

__NOTOC__
==Bulletin board==

List of phones

2020-02-14T20:46:00Z

Peterstevens: Recorded new messages and updated some out-of-date information.

{| class="wikitable sortable"
|-
!Room
!Extension
!PIN
!Pseudos
!Assignees
!Greeting Updated
!Recorded Name Updated
!Jack
!MAC
!DC48V
!Notes
|-
|102||85413||272727||91065 91066
|
|
| ||1004-B||9C:57:AD:B5:0E:07||✓
|
|-
|103||85402|| ||
|
|
| ||1002-B||9C:57:AD:B4:19:54||✓
|
|-
|103||54304|| ||
|Filomena Cabral
|
| ||1003-B||DC:CE:C1:D5:0B:20||
|
|-
|104||54385|| ||
|Elizabeth Johnson
|
| ||1001-B||9C:57:AD:B4:0C:20||
|
|-
|120||85403||272727||91057 91058
|Zoltan Adam
 

|
| ||1025-B D2||9C:57:AD:B4:19:48||
|This extension appears to have a mailbox attached. Ask Harvard phone whether the pseudos are assigned.
|-
|122||85405||272727||91059 91060
|
|August 27, 2019
|August 27, 2019||1023-B Data||9C:57:AD:B4:C7:15||✓
|
|-
|123
|85421
|
|
|Allison Stanger
(Daniel Ziblatt on leave)
|
|
|
|
|
|
|-
|124||85407|| ||
|Antoine Camous
|
| ||1042-B D1||9C:57:AD:B5:0D:E1||
|
|-
|125||85410|| ||
|Bart Bonikowski
|
| ||1039-B D2||9C:57:AD:B5:0E:58||
|
|-
|201||85408|| ||
|Derek Penslar
|
| ||2011-B||9C:57:AD:B4:D2:07||
|
|-
|202||85411||272727||91061 91062
|Barry Colfer
Ilse Josepha Lazaroms
|February 14, 2020
|February 14, 2020|| ||9C:57:AD:B5:0E:67||
|
|-
|203||85412||272727||91063 91064
|Sean McGraw
Sebastian Royo
|September 6, 2019
|September 6, 2019||2007-B||9C:57:AD:B5:0E:5D||
|
|-
|204||54563|| ||
|Vassilis Coutifaris
|
| ||2004-B||9C:57:AD:B5:0E:50||
|
|-
|205||85416|| ||
|Laura Falloon
|
| || || ||
|
|-
|206||85414||272727||91067 91068
|Christian Kreuder-Sonnen
Paivi Neuvonen
|February 14, 2020
|February 14, 2020||2002-B||9C:57:AD:B5:0E:66||
|Record again on 3/1/2020
|-
|301||85415|| ||
|
|
| ||3010-B||9C:57:AD:B5:0E:4E||
|
|-
|302||85401|| ||
|
|
| ||2003-B||9C:57:AD:B4:7C:8E||✓
|
|-
|303||85417|| ||
|Gila Naderi
|
| ||3005-B||9C:57:AD:B4:70:54||
|
|-
|304|| || ||
|Elaine Papoulias
|
| || || ||
|
|-
|305|| || ||
|Peter Gordon
|
| || || ||
|
|-
|401|| || ||
|Grzegorz Ekiert
|
| || || ||
|
|-
|402|| || ||
|Patrice Higonnet
|
| || || ||
|
|-
|403|| || ||
|Maya Jasanoff
|
| || || ||
|
|-
|404|| || ||
|Alison Frank Johnson
|
| || || ||
|
|-
|405|| || ||
|Peter Hall
|
| || || ||
|
|-
|410||85424||272727||91069 91070
|Friederike Römer
Alexander Horn
|August 27, 2019
|September 6, 2019||4013-B||9C:57:AD:B4:70:7B||
|
|-
|411||85425||272727||91071 91072
|
|
| ||Unmarked||9C:57:AD:B4:0B:8D||
|
|-
|414||85426||272727||91073 91074
|James Dennison
Fritz Sager
|August 27, 2019
|September 6, 2019||4025-B||9C:57:AD:B4:1E:28||
|
|-
|415||85427||272727||91075 91076
|Monika Bauhr
Ruxandra Paul
|August 27, 2019
|September 6, 2019||4022-B||9C:57:AD:B4:12:F5||
|
|-
|416||85400||272727||91077 91078 91079
|Sebastian Kohl
Elias Naumann

 
|August 27, 2019
|September 6, 2019||4020-B||9C:57:AD:B4:11:DD||
|
|-
|417||85429||272727||91090
91091
|Christos Tsakas
Albana Shehaj
|February 14, 2020
|February 14, 2020|| ||9C:57:AD:B4:1C:94||
|
|-
|418||85409||272727||91590
91591
|Janick Schaufelbuehl
 
|February 14, 2020
|February 14, 2020
|4016-B||9C:57:AD:B5:0E:3D||
|
|-
|Reception||54303|| ||
|
|
| ||D1 1045-B||38:ED:18:FF:BF:B2||✓
|
|-
|LL3||54307|| ||
|
|
| || ||00:9E:1E:DF:7D:D4||✓
|
|-
|LL9||85430|| ||
|
|
| ||B01 Data||DC:EB:94:BD:31:9E||
|
|-
|Mailroom||85432|| ||
|
|
| || || ||
|
|}

==Cisco phone usage==
If a phone has been physically moved to a new location, HUIT must be notified. This is so that the 911 location can be updated. If the location is not updated, police may be dispatched to the wrong location in an emergency. This rule must be strictly observed.

===Menu shortcuts===

*Change PIN: 4 > 3 > 1 and then dial the PIN.
*Change greeting: 4 > 1 > 1.
*Change recorded name: 4 > 3 > 2.

===Record new voicemail menus===
See [[Record new voicemail menus]].

List of phones

2020-02-14T20:24:55Z

Peterstevens: Update for Spring 2020.

{| class="wikitable sortable"
|-
!Room
!Extension
!PIN
!Pseudos
!Assignees
!Greeting Updated
!Recorded Name Updated
!Jack
!MAC
!DC48V
!Notes
|-
|102||85413||272727||91065 91066
|
|
| ||1004-B||9C:57:AD:B5:0E:07||✓
|
|-
|103||85402|| ||
|
|
| ||1002-B||9C:57:AD:B4:19:54||✓
|
|-
|103||54304|| ||
|Filomena Cabral
|
| ||1003-B||DC:CE:C1:D5:0B:20||
|
|-
|104||54385|| ||
|Elizabeth Johnson
|
| ||1001-B||9C:57:AD:B4:0C:20||
|
|-
|120||85403||272727||91057 91058
91059

91060
|Zoltan Adam
 

|
| ||1025-B D2||9C:57:AD:B4:19:48||
|This extension appears to have a mailbox attached. Ask Harvard phone whether the pseudos are assigned.
|-
|122||85405||272727||91059 91060
|
|August 27, 2019
|August 27, 2019||1023-B Data||9C:57:AD:B4:C7:15||✓
|Blow this box up.
|-
|123
|85421
|
|
|Allison Stanger
(Daniel Ziblatt on leave)
|
|
|
|
|
|
|-
|124||85407|| ||
|Antoine Camous
|
| ||1042-B D1||9C:57:AD:B5:0D:E1||
|
|-
|125||85410|| ||
|Bart Bonikowski
|
| ||1039-B D2||9C:57:AD:B5:0E:58||
|
|-
|201||85408|| ||
|Derek Penslar
|
| ||2011-B||9C:57:AD:B4:D2:07||
|
|-
|202||85411||272727||91061 91062
|Barry Colfer
Ilse Josepha Lazaroms
|September 6, 2019
|September 6, 2019|| ||9C:57:AD:B5:0E:67||
|
|-
|203||85412||272727||91063 91064
|Sean McGraw
Sebastian Royo
|September 6, 2019
|September 6, 2019||2007-B||9C:57:AD:B5:0E:5D||
|
|-
|204||54563|| ||
|Vassilis Coutifaris
|
| ||2004-B||9C:57:AD:B5:0E:50||
|
|-
|205||85416|| ||
|Laura Falloon
|
| || || ||
|
|-
|206||85414||272727||91067 91068
|Christian Kreuder-Sonnen
Paivi Neuvonen
|August 27, 2019
|August 27, 2019||2002-B||9C:57:AD:B5:0E:66||
|Record anew, and again on 3/1/2020
|-
|301||85415|| ||
|
|
| ||3010-B||9C:57:AD:B5:0E:4E||
|
|-
|302||85401|| ||
|
|
| ||2003-B||9C:57:AD:B4:7C:8E||✓
|
|-
|303||85417|| ||
|Gila Naderi
|
| ||3005-B||9C:57:AD:B4:70:54||
|
|-
|304|| || ||
|Elaine Papoulias
|
| || || ||
|
|-
|305|| || ||
|Peter Gordon
|
| || || ||
|
|-
|401|| || ||
|Grzegorz Ekiert
|
| || || ||
|
|-
|402|| || ||
|Patrice Higonnet
|
| || || ||
|
|-
|403|| || ||
|Maya Jasanoff
|
| || || ||
|
|-
|404|| || ||
|Alison Frank Johnson
|
| || || ||
|
|-
|405|| || ||
|Peter Hall
|
| || || ||
|
|-
|410||85424||272727||91069 91070
|Friederike Römer
Alexander Horn
|August 27, 2019
|September 6, 2019||4013-B||9C:57:AD:B4:70:7B||
|
|-
|411||85425||272727||91071 91072
|
|
| ||Unmarked||9C:57:AD:B4:0B:8D||
|Blow this box up.
|-
|414||85426||272727||91073 91074
|James Dennison
Fritz Sager
|August 27, 2019
|September 6, 2019||4025-B||9C:57:AD:B4:1E:28||
|
|-
|415||85427||272727||91075 91076
|Monika Bauhr
Ruxandra Paul
|August 27, 2019
|September 6, 2019||4022-B||9C:57:AD:B4:12:F5||
|
|-
|416||85400||272727||91077 91078 91079
|Sebastian Kohl
Elias Naumann

 
|August 27, 2019
|September 6, 2019||4020-B||9C:57:AD:B4:11:DD||
|
|-
|417||85429||272727||91090
91091
|Christos Tsakas
Albana Shehaj
|September 6, 2019
|September 6, 2019|| ||9C:57:AD:B4:1C:94||
|Record anew. Correct pseudo assignments according to Matteson email.
|-
|418||85409||272727||91590
91591
|Janick Schafelbuehl
 
|August 27, 2019
|September 6, 2019
|4016-B||9C:57:AD:B5:0E:3D||
|Record anew. Correct pseudo assignments according to Matteson email.
|-
|Reception||54303|| ||
|
|
| ||D1 1045-B||38:ED:18:FF:BF:B2||✓
|
|-
|LL3||54307|| ||
|
|
| || ||00:9E:1E:DF:7D:D4||✓
|
|-
|LL9||85430|| ||
|
|
| ||B01 Data||DC:EB:94:BD:31:9E||
|
|-
|Mailroom||85432|| ||
|
|
| || || ||
|
|}

==Cisco phone usage==
If a phone has been physically moved to a new location, HUIT must be notified. This is so that the 911 location can be updated. If the location is not updated, police may be dispatched to the wrong location in an emergency. This rule must be strictly observed.

===Menu shortcuts===

*Change PIN: 4 > 3 > 1 and then dial the PIN.
*Change greeting: 4 > 1 > 1.
*Change recorded name: 4 > 3 > 2.

===Record new voicemail menus===
See [[Record new voicemail menus]].

Guidelines for CES email account

2020-01-13T20:12:15Z

Peterstevens: Clarified some rules further.

This account receives academic channel communications and IT channel communications. Because there are many users checking this account for different channels of communication, here are some guidelines to ensure that no email goes unnoticed.

===Increasing signal-to-noise ratio===
We want to reduce the amount of meaningless email we receive at ces@fas.harvard.edu. This mailbox is not an appropriate place for receiving automated messages such as newsletters or calls for applications. Users who wish to receive these types of communications should subscribe at their own email addresses. All IT-related notifications such as analytics or password changes should be redirected to ces-it@fas.harvard.edu.

===Checking email===

====Responding and archiving====

*Check the account at least three times a week. Other people may be waiting for you to address something.
*Do not delete any emails unless they are junk. Space is no longer a concern, but data loss it.
*If you are IT staff, leave academic emails marked as unread.
*If you are academic staff, leave IT emails marked as unread.
*If it is unclear which channel an email belongs to, or if it belongs to both, forward it to [[Peter Stevens]] and/or [[Vassilis Coutifaris]], then archive it.
*Reply to emails using your personal address. If there are other people who need to see the correspondence, CC them. Do not carry on long correspondences in the ces@fas.harvard.edu account. This will just add noise to the mailbox.
*After replying to an email, archive it.
*If an email does not require any further action, archive it.
*If an email is loitering in the inbox without explanation, forward it to either [[Peter Stevens]] or [[Vassilis Coutifaris]], then archive it. It is better to be too chatty than to assume someone else is taking care of it.

====Subscriptions and spam====

*If an email is an unsolicited marketing email, unsubscribe and mark as spam.
*If an email looks as though it may be phishing, forward it to phishing@harvard.edu.
*If an email has an "unsubscribe" link, click it.
*If an email is too important to unsubscribe from (e.g. account security notices), change the subscription to go either to your own email address or ces-it@fas.harvard.edu.
*If you do not have access to change the subscription, forward it to [[Peter Stevens]]
*If you are unsure if an email is too important to unsubscribe from, forward it to [[Peter Stevens]].
*If an automated email does not have an "unsubscribe" link, it is usually because it contains non-marketing information such as order confirmations or account changes. Change the email address for that account to be sent elsewhere.
*For all automated emails that cannot be sent elsewhere, create a forwarding rule that sends the email somewhere else and then archives it. This does not apply to End User Digests from HUIT.

Guidelines for CES email account

2020-01-13T20:05:37Z

Peterstevens: /* Responding and archiving */ Reworded reply rule.

This account receives academic channel communications and IT channel communications. Because there are many users checking this account for different channels of communication, here are some guidelines to ensure that no email goes unnoticed.

===Increasing signal-to-noise ratio===
We want to reduce the amount of meaningless email we receive at ces@fas.harvard.edu. This mailbox is not an appropriate place for receiving automated messages such as newsletters or calls for applications. Users who wish to receive these types of communications should subscribe at their own email addresses. All IT-related notifications such as analytics or password changes should be redirected to ces-it@fas.harvard.edu.

===Checking email===

====Responding and archiving====

*Check the account every day.
*Do not delete any emails unless they are junk. Space is no longer a concern, but data loss it.
*If you are IT staff, leave academic emails marked as unread.
*If you are academic staff, leave IT emails marked as unread.
*If it is unclear which channel an email belongs to, or if it belongs to both, forward it to [[Peter Stevens]] and/or [[Vassilis Coutifaris]], then archive it.
*Reply to emails using your personal address. If there are other people who need to see the correspondence, CC them. Do not carry on long correspondences in the ces@fas.harvard.edu account. This will just add noise to the mailbox.
*After replying to an email, archive it.
*If an email does not require any further action, archive it.
*If an email is loitering in the inbox without explanation, forward it to either [[Peter Stevens]] or [[Vassilis Coutifaris]], then archive it. It is better to be too chatty than to assume someone else is taking care of it.

====Subscriptions and spam====

*If an email is an unsolicited marketing email, unsubscribe and mark as spam.
*If an email looks as though it may be phishing, forward it to phishing@harvard.edu.
*If an email has an "unsubscribe" link, click it.
*If an email is too important to unsubscribe from (e.g. account security notices), change the subscription to go either to your own email address or ces-it@fas.harvard.edu.
*If you are unsure if an email is too important to unsubscribe from, forward it to [[Peter Stevens]].
*If an automated email does not have an "unsubscribe" link, it is usually because it contains non-marketing information such as order confirmations or account changes. Change the email address for that account to be sent elsewhere.
*For all automated emails that cannot be sent elsewhere, create a forwarding rule that sends the email somewhere else and then archives it. This does not apply to End User Digests from HUIT.

Guidelines for CES email account

2020-01-13T20:04:17Z

Peterstevens: /* Responding and archiving */ Added reply rule.

This account receives academic channel communications and IT channel communications. Because there are many users checking this account for different channels of communication, here are some guidelines to ensure that no email goes unnoticed.

===Increasing signal-to-noise ratio===
We want to reduce the amount of meaningless email we receive at ces@fas.harvard.edu. This mailbox is not an appropriate place for receiving automated messages such as newsletters or calls for applications. Users who wish to receive these types of communications should subscribe at their own email addresses. All IT-related notifications such as analytics or password changes should be redirected to ces-it@fas.harvard.edu.

===Checking email===

====Responding and archiving====

*Check the account every day.
*Do not delete any emails unless they are junk. Space is no longer a concern, but data loss it.
*If you are IT staff, leave academic emails marked as unread.
*If you are academic staff, leave IT emails marked as unread.
*If it is unclear which channel an email belongs to, or if it belongs to both, forward it to [[Peter Stevens]] and/or [[Vassilis Coutifaris]], then archive it.
*Reply to emails using your personal address. Do not carry on long correspondences in the ces@fas.harvard.edu account. This will add to the noise level in the account. If there are other people who need to see the correspondence, cc or bcc them.
*After replying to an email, archive it.
*If an email does not require any further action, archive it.
*If an email is loitering in the inbox without explanation, forward it to either [[Peter Stevens]] or [[Vassilis Coutifaris]], then archive it. It is better to be too chatty than to assume someone else is taking care of it.

====Subscriptions and spam====

*If an email is an unsolicited marketing email, unsubscribe and mark as spam.
*If an email looks as though it may be phishing, forward it to phishing@harvard.edu.
*If an email has an "unsubscribe" link, click it.
*If an email is too important to unsubscribe from (e.g. account security notices), change the subscription to go either to your own email address or ces-it@fas.harvard.edu.
*If you are unsure if an email is too important to unsubscribe from, forward it to [[Peter Stevens]].
*If an automated email does not have an "unsubscribe" link, it is usually because it contains non-marketing information such as order confirmations or account changes. Change the email address for that account to be sent elsewhere.
*For all automated emails that cannot be sent elsewhere, create a forwarding rule that sends the email somewhere else and then archives it. This does not apply to End User Digests from HUIT.

Guidelines for CES email account

2020-01-13T20:01:00Z

Peterstevens: Better worded intro.

This account receives academic channel communications and IT channel communications. Because there are many users checking this account for different channels of communication, here are some guidelines to ensure that no email goes unnoticed.

===Increasing signal-to-noise ratio===
We want to reduce the amount of meaningless email we receive at ces@fas.harvard.edu. This mailbox is not an appropriate place for receiving automated messages such as newsletters or calls for applications. Users who wish to receive these types of communications should subscribe at their own email addresses. All IT-related notifications such as analytics or password changes should be redirected to ces-it@fas.harvard.edu.

===Checking email===

====Responding and archiving====

*Check the account every day.
*Do not delete any emails unless they are junk. Space is no longer a concern, but data loss it.
*If you are IT staff, leave academic emails marked as unread.
*If you are academic staff, leave IT emails marked as unread.
*If it is unclear which channel an email belongs to, or if it belongs to both, forward it to [[Peter Stevens]] and/or [[Vassilis Coutifaris]], then archive it.
*After replying to an email, archive it.
*If an email does not require any further action, archive it.
*If an email is loitering in the inbox without explanation, forward it to either [[Peter Stevens]] or [[Vassilis Coutifaris]], then archive it. It is better to be too chatty than to assume someone else is taking care of it.

====Subscriptions and spam====

*If an email is an unsolicited marketing email, unsubscribe and mark as spam.
*If an email looks as though it may be phishing, forward it to phishing@harvard.edu.
*If an email has an "unsubscribe" link, click it.
*If an email is too important to unsubscribe from (e.g. account security notices), change the subscription to go either to your own email address or ces-it@fas.harvard.edu.
*If you are unsure if an email is too important to unsubscribe from, forward it to [[Peter Stevens]].
*If an automated email does not have an "unsubscribe" link, it is usually because it contains non-marketing information such as order confirmations or account changes. Change the email address for that account to be sent elsewhere.
*For all automated emails that cannot be sent elsewhere, create a forwarding rule that sends the email somewhere else and then archives it. This does not apply to End User Digests from HUIT.

Guidelines for CES email account

2020-01-13T20:00:04Z

Peterstevens: Created page and uploaded first draft of guidelines.

This account receives academic channel communications and IT channel communications. Because of this, here are some guidelines to ensure that no email goes unnoticed.

=== Increasing signal-to-noise ratio ===
We want to reduce the amount of meaningless email we receive at ces@fas.harvard.edu. This mailbox is not an appropriate place for receiving automated messages such as newsletters or calls for applications. Users who wish to receive these types of communications should subscribe at their own email addresses. All IT-related notifications such as analytics or password changes should be redirected to ces-it@fas.harvard.edu.

=== Checking email ===

==== Responding and archiving ====

* Check the account every day.
* Do not delete any emails unless they are junk. Space is no longer a concern, but data loss it.
* If you are IT staff, leave academic emails marked as unread.
* If you are academic staff, leave IT emails marked as unread.
* If it is unclear which channel an email belongs to, or if it belongs to both, forward it to [[Peter Stevens]] and/or [[Vassilis Coutifaris]], then archive it.
* After replying to an email, archive it.
* If an email does not require any further action, archive it.
* If an email is loitering in the inbox without explanation, forward it to either [[Peter Stevens]] or [[Vassilis Coutifaris]], then archive it. It is better to be too chatty than to assume someone else is taking care of it.

==== Subscriptions and spam ====

* If an email is an unsolicited marketing email, unsubscribe and mark as spam.
* If an email looks as though it may be phishing, forward it to phishing@harvard.edu.
* If an email has an "unsubscribe" link, click it.
* If an email is too important to unsubscribe from (e.g. account security notices), change the subscription to go either to your own email address or ces-it@fas.harvard.edu.
* If you are unsure if an email is too important to unsubscribe from, forward it to [[Peter Stevens]].
* If an automated email does not have an "unsubscribe" link, it is usually because it contains non-marketing information such as order confirmations or account changes. Change the email address for that account to be sent elsewhere.
* For all automated emails that cannot be sent elsewhere, create a forwarding rule that sends the email somewhere else and then archives it. This does not apply to End User Digests from HUIT.

Filomena Cabral's PC

2020-01-10T15:27:57Z

Peterstevens: Added Firefox version information.

Survey Monkey

2019-11-22T17:21:15Z

Peterstevens: Added assignments table.

'''Survey Monkey''' is the platform that CES uses for sharing surveys. Survey Monkey requires two-step verification by default. Only two devices are allowed per account. Each account has either two permanent assignees, or one permanent assignee and two rotating assignees. The rotating assignees may remove each other from the account device list as needed.
{| class="wikitable"
|+Account assignments
!
!ces@fas.harvard.edu
!ces-it@fas.harvard.edu
!laurafalloon@fas.harvard.edu
|-
|Permanent Assignees
|Anna Popiel
Gila Naderi
|Peter Stevens
Michael Berrio
|Laura Falloon
|-
|Rotating Assignees
|
|
|Vassilis Coutifaris
Elizabeth Johnson
|}